Critical Systems Generator Services
P.O. Box 69
Pocono Summit, PA 18346
ph: 570-977-3299
fax: 570-643-6891
alt: 570-643-6903

Frequently Asked Questions

1. What is an automatic standby generator?
An automatic standby generator is a back-up electrical system that operates whether you are home or away. Within seconds of an outage, it automatically supplies power directly to your home’s electrical circuit breaker box. After utility power returns, the generator shuts itself off and waits for the next outage. It operates on natural gas or liquid propane gas and sits outside just like a central air conditioning unit.

 

2. How does a home standby system work?

Watch Here

 

3. Why should I buy an automatic standby generator instead of a portable generator?
During a utility power outage, an automatic standby generator provides numerous advantages over a portable generator:

  • The American Red Cross recommends permanently installed standby generators as a safer way to provide backup power to a home than a portable generator.
  • With an automatic standby generator properly installed outside, your home is protected from deadly carbon monoxide poisoning that is a much greater risk with portable generators.
  • Running on the home’s natural gas or LP fuel supply, it is less expensive to run than gasoline and does not need to be refilled.
  • They start automatically within seconds of a power outage, and eliminate the need to haul a portable generator outside or run extension cords throughout your home.
  • They provide protection 24/7, whether you're home or away, and they turn themselves off when utility power returns, so there is no need to monitor the unit during an outage.

 

4. What is the difference between an automatic  air-cooled generator and an automatic liquid- cooled generator?
The engines! Air cooled generators come with engines that use fans to force air across the engine for cooling, while liquid cooled generators use enclosed radiator systems for cooling, similar to an automobile. Generally, liquid cooled engines are used on larger kW generators due to the larger engines required for the higher power output.

5. How do I correctly size a generator for my home?

Estimates are always free. 

The most logical way to determine your needs is to envision your home without power! Some outages may be short in duration, while others could last for days or weeks. What would you like your living conditions to be?

For example, eight circuits are supplied for the 8 kW generator and as many as 16 circuits are supplied for the 17 kW generator. Each circuit is directly connected to a matched circuit on the home’s main circuit breaker panel, providing electricity to that specific appliance or area of the home.

In a typical installation with an 8 kW, eight circuit generator, you could connect (1) lights and TV in the family room, (2) microwave and lights in the kitchen, (3) refrigerator, (4) power to the bathroom, (5) computer and home office, (6) garage door opener, (7) air conditioner, and (8) furnace.

6. Do they have to be maintained?
Yes, maintenance is required. All generators require periodic oil and filter changes to ensure maximum performance for years of reliable service. Generator goveners require inspection to ensure voltages are correct before entering your home or business.

7. How is the warranty?

Have your system maintained correctly and enjoy a full 5 year warranty. Its avaiable on most generators 150kw and below.

 

 

 

Copyright 2009 Critical Systems. All rights reserved.  

 

 

 

 

 

 

 

 

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Critical Systems Generator Services
P.O. Box 69
Pocono Summit, PA 18346
ph: 570-977-3299
fax: 570-643-6891
alt: 570-643-6903